Privacy Policy

Effective Date: August 2025

Pots Media (Pty) Ltd respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Name, surname and contact details (phone, email, WhatsApp)
• Billing details for invoicing
• Business information (for design and printing orders)
• Any files, designs, or artwork you submit for services

2. How We Use Your Information

Your information is used strictly for business purposes, including:

• Processing and delivering your orders
• Providing quotations and invoices
• Communicating with you via WhatsApp, phone or email
• Improving our services and customer experience

3. Sharing of Information

We do not sell or rent your personal information. We only share your information when necessary to:

• Process payments securely
• Deliver products via trusted courier partners
• Comply with legal or regulatory obligations

4. Data Security

We take appropriate measures to protect your data against unauthorized access, alteration, or disclosure. Your information is stored securely and retained only as long as necessary for business and legal purposes.

5. Your Rights Under POPIA

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Withdraw consent for us to process your data
• Lodge a complaint with the Information Regulator of South Africa

6. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: info@potsmedia.co.za
📞 Phone / WhatsApp: +27 81 597 2821
📍 Location: Modimolle, Limpopo, South Africa

By using our website and services, you agree to the terms of this Privacy Policy. Pots Media (Pty) Ltd reserves the right to update or amend this policy as needed.